Privacy Policy

At CourseBuilder AI, we take your privacy seriously. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our Service.

1. Information We Collect

Account Information

When you create an account, we collect:

• Name and email address
• Account credentials (encrypted)
• Subscription plan and billing information

Course Content

We store the content you create using our Service, including:

• Course titles, descriptions, and learning outcomes
• Generated lesson plans, activities, and assessments
• Any custom content you add or edit

Usage Data

We automatically collect information about how you use the Service:

• Pages visited and features used
• Time spent on the platform
• Device information (browser type, operating system)
• IP address and general location (city/country level)

Payment Information

Payment processing is handled by Stripe. We do not store your full credit card numbers. We receive limited payment information from Stripe, including the last 4 digits of your card and transaction status.

2. How We Use Your Information

We use your information to:

• Provide the Service: Process your requests, generate course content, and enable core functionality
• Improve the Service: Analyze usage patterns to enhance features and user experience
• Communicate with you: Send account notifications, subscription updates, and support responses
• Process payments: Manage subscriptions and billing
• Ensure security: Detect and prevent fraud, abuse, and unauthorized access
• Comply with legal obligations: Respond to legal requests and enforce our Terms of Service

3. Data Storage and Security

Encryption: All data is encrypted in transit using TLS/SSL and at rest using industry-standard encryption.

Storage Location: Your data is stored on secure cloud servers in the United States.

Access Controls: We implement strict access controls. Only authorized personnel can access user data, and only when necessary for support or service operations.

Backups: We maintain regular backups to prevent data loss. Backups are encrypted and stored securely.

4. Data Sharing and Third Parties

We do not sell your personal information. We share data only in these limited circumstances:

Service Providers

We work with trusted third-party providers who help us operate the Service:

• Stripe: Payment processing
• Cloud hosting providers: Data storage and infrastructure
• AI service providers: Content generation capabilities
• Email service providers: Transactional emails and notifications

These providers are contractually obligated to protect your data and use it only for the services they provide to us.

Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect our rights and safety.

5. Cookies and Tracking

We use cookies and similar technologies to:

• Keep you logged in
• Remember your preferences
• Analyze how you use the Service
• Improve performance and security

You can control cookies through your browser settings. Disabling cookies may affect some features of the Service.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Export

You can access and export your course content at any time from your dashboard.

Correction

You can update your account information in your account settings.

Deletion

You can delete your account at any time. Upon deletion, we will:

• Immediately revoke access to the Service
• Delete your personal information and course content within 30 days
• Retain only what is required for legal or accounting purposes

Marketing Communications

You can opt out of marketing emails by clicking the unsubscribe link in any email. You will still receive essential account-related communications.

Data Portability

You can export your course content in standard formats (PDF, Word) at any time.

7. Children's Privacy

CourseBuilder AI is not intended for use by individuals under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

9. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. Specific retention periods:

• Account data: Until you delete your account, plus 30 days
• Course content: Until you delete your account, plus 30 days
• Payment records: 7 years for tax and accounting purposes
• Usage logs: 90 days

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a prominent notice on the Service. Your continued use after changes constitutes acceptance of the updated policy.

11. Your California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to request information about data collection and the right to opt out of data sales (we do not sell data).

12. Contact Us

If you have questions about this Privacy Policy or how we handle your data, please contact us:

Email: [email protected]
Support: [email protected]